Privacy Policy

Last Updated: 25 May 2017 (Version 3)

This privacy statement discloses the privacy practices for www.globalrugbynetwork.com and any and all other websites and/or applications owned or operated by Global Rugby Network Limited (“GRN”) (collectively the “Platform”).

We are Global Rugby Network Limited (“we“, “us” or “our“), a company incorporated under company number SC514238 and have our registered office at 28 Speirs Wharf, Glasgow, Scotland, G4 9TG.

We take the issue of security and data protection very seriously and strictly adhere to applicable data protection legislation.  We are data controller of any personal data that you provide us.

Any questions relating to this policy and our privacy practices should be sent by email to helpdesk@globalrugbynetwork.com. 

HOW WE COLLECT INFORMATION ABOUT YOU

We collect and process your personal information in the following ways:

  • Information you give us:You may give us information about you via our Platform. For example, many of our services require you to register with us. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible profile, which may include your name and photo.

You may also give us information by corresponding with us by mail, text, e-mail, (or other form of electronic communication), telephone or in person

  • Information we get from your use of our services:We collect information about you when you visit our Platform, the services that you use and how you use them, like when you watch a video on one of our sites, visit a website that links to our services, or view and interact with our content.
  • Information from third parties: We may receive personal data about you from various third parties, our partners and public sources.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

WHAT INFORMATION WE COLLECT

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Personal data: or personal information, means any information about an individual from which that person can be identified. It does not include data from which an individual can no longer be identified (anonymous data).
  • Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender;
  • Contact Data: includes address, email address and telephone numbers;
  • Financial Data: may include bank account and payment card details;
  • Device information: device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). GRN may associate your device identifiers or phone number with your GRN profile.
  • Log information:
    • details of how you used our service, such as your search queries.
    • telephony log information, calling party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
    • Internet protocol address.
    • device event information such as crashes, system activity, hardware settings, browser type, browser language,
    • the date and time of your request and referral URL.
    • cookies that may uniquely identify your browser or your GRN Profile
  • Location information: We use various technologies to determine location, including IP address, GPS and other sensors that may, for example, provide GRN with information on nearby devices, WiFi access points and cell towers.
  • Unique application numbers: Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to GRN when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
  • Profile Data: includes your username and password, searches made by you, your interests, preferences, feedback and survey responses; and
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preference.

Why we need this information about you

We use the information we collect about you:

  • to provide you with information and services you have requested;
  • to provide, maintain, protect and improve our services and to develop new ones;
  • offer you tailored content;
  • to help us with understanding more about how our Website is used;
  • to be able to send you communications that may be of interest to you, either electronically, by email, by text or otherwise;
  • to be able to respond to your query; and
  • for all other purposes consistent with the proper performance of our operations.

We may use the name you provide for your GRN Profile across all of the services we offer that require a GRN Profile. In addition, we may replace past names associated with your GRN Profile so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible GRN Profile information, such as your name and photo.

If you have a GRN Profile, we may display your Profile name, Profile photo, and actions you take on GRN or on third party applications connected to your GRN Profile (such as comments you post) in our services, including displaying in ads and other commercial contexts.

We will respect the choices you make to limit sharing or visibility settings in your GRN Profile. When you contact GRN, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We may combine personal information from one service with information, including personal information, from other GRN services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve GRN’s services and any advertising delivered by GRN.

We will only use your personal data when we have legal grounds to do so. Most commonly, we will rely on one of the following legal bases:

  • to enable us to perform the contract we have entered with you, including provision of the services;
  • if required to comply with a legal or regulatory obligation;
  • if necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; or
  • if needed to protect your interests (or someone else’s interests).

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

We usually do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

COOKIES

We use various technologies to collect and store information when you visit a GRN service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or GRN features that may appear on other sites. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is GRN Analytics. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

SHARING

The information you provide to us will be treated by us as confidential. However, we may disclose your information to other third parties, including our partners, suppliers and service providers for the purposes set out in the policy or for purposes approved by you.

We require all third parties to respect the security of your personal data and to treat it in accordance with data protection legislation.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

We will also share aggregated demographic information with our partners and advertisers.

LINKS

This Platform contains links to other websites. Please be aware that GRN is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave the Platform and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by www.globalrugbynetwork.com and other websites operated by GRN.

NEWSLETTERS

It is your choice whether you receive information such as marketing from us.  If you indicated that you are interested in receiving regular information about our activities, we may send you communications electronically or by post. We will not contact you for marketing purposes unless you have given your prior consent. If, at any time, you no longer wish to receive this information, please send a written request to helpdesk@globalrugbynetwork.com

All of our email marketing correspondence gives you the option to opt-out of receiving further marketing emails. Please note that you will still receive emails directly related to an enquiry you raised with us.

To opt out of receiving emails please contact us via helpdesk@globalrugbynetwork.com.  The ability to opt out of emails does not apply to platform messages, system updates or any other information that might be relevant in regard to use of the platform or services.

SURVEYS & CONTESTS

From time to time the Platform may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to participate and/or disclose such information.

INVITE-A-FRIEND

If a user elects to use our referral service for inviting a friend to the Platform, we ask them for the friend’s name and email address. You should only provide us with this information where you have your friend’s prior consent and permission to share their information with us.  We will send the friend an email (and potentially a reminder or reminders) inviting them to visit the Platform. We store this information for the sole purpose of sending these emails and tracking the invitation status.

SECURITY

Please be aware that the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the complete security of your data transmitted to us electronically; any transmission is at your own risk.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

YOUR RIGHTS

Under Data Protection legislation, you have the following rights in connection with your personal data, which can be exercised in certain circumstances:

  • Right of access: you can request a copy of the personal information we hold about you and check we are processing it lawfully;
  • Right to rectification: you can request that any incomplete or inaccurate information we hold about you is corrected;
  • Right to erasure: you can request that we delete your personal information where there is no good reason for us to continue to process it. You must provide valid reasoning for your request. This can be exercised in conjunction with the right to object (see below);
  • Right to object: you can object to our processing of your personal information where we are processing on the basis of our ‘legitimate interest’ or that of a third party. We shall cease processing your personal data unless there are compelling and legitimate grounds for processing which override your interests;
  • Right to restrict processing: you can request that we restrict our processing of your personal information. Information will be retained but not further processed;
  • Right to data portability: where processing of personal data is carried out by automated means, you can request the transfer of your personal information to another party;
  • Right to withdraw consent: where we are processing your personal data on the basis of consent, you have the right to withdraw your consent where we rely upon it as the lawful basis for processing; and
  • Right to not be subject to decision making based on automated processing: you shall have the right to not be subject to decision making based solely on automated means including profiling.

If you would like to exercise any of your rights above, please contact us at helpdesk@globalrugbynetwork.com .

You also have the right to complain to the Information Commissioner’s Office in relation to our use of your information.  In the United Kingdom, the Information Commissioner’s Office can be contacted via their website – www.ico.gov.uk.

NOTIFICATION OF CHANGES

If we decide to change our privacy policy, we will post those changes on the Platform so that users are always aware of the kind of information we collect, how we use it, and the circumstances, if any, under which we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different way. We will use information in accordance with the privacy policy under which the information was collected.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

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